Terms and Conditions

Last Updated: May 21, 2026

Welcome to Zymak BD. These Terms and Conditions govern your use of our website (www.zymak.com.bd) and your purchase of electronics, projectors, RC Toys, security vaults, smart door locks, and any other products or merchandise available from our physical store or online platform.

By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Intellectual Property Rights

All content on this website—including but not limited to text, graphics, logos, images, product descriptions, and software—is the exclusive property of Zymak BD and is protected by Bangladeshi and international intellectual property laws. No part of this website may be reproduced, distributed, or transmitted in any form or by any means without our prior written consent.

2. Privacy Policy and Cookies

Your use of our website is also governed by our Privacy Policy, which details how we collect and use your personal information, as well as our use of cookies for analytics and improving your browsing experience. By using our site, you consent to our data practices. Please review our Privacy Policy.

3. Product Descriptions and Accuracy

We strive to provide accurate, highly detailed product descriptions to ensure our customers fully understand the electronics and gadgets they are purchasing. However, we cannot guarantee that all product descriptions, specifications, or other content are entirely accurate, complete, reliable, or error-free.

  • Visual Representation: The images displayed on our website are for illustrative purposes only. Actual products may vary slightly in color, size, design, and other physical attributes.

  • Zymak BD assumes no responsibility for minor variations between website imagery and the physical product.

4. Warranty and Repair Services

Zymak BD is committed to providing reliable after-sales support for our products. The specific terms of our Replacement Warranty and Service Warranty, including what is covered, what voids the warranty (such as physical or electrical damage), and how to claim a repair, are governed strictly by our official Warranty Policy.

By agreeing to these Terms and Conditions, you also acknowledge and agree to the terms outlined in our Warranty and Return Policy.

5. Pricing and Order Cancellation

All prices displayed on www.zymak.com.bd are subject to change without prior notice. While we make every effort to ensure accurate pricing, errors may occasionally occur. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Zymak BD reserves the right to refuse or cancel any orders placed for products listed at an incorrect price.

6. Limitation of Liability

To the fullest extent permitted by law, Zymak BD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products. In no event shall our total liability for any claim, damages, or loss exceed the actual purchase price paid by the customer for the specific product in question.

7. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be handled exclusively in the jurisdiction of Dhaka, Bangladesh.

8. Changes To This Agreement

We reserve the right, at our sole discretion, to modify, update, or replace these Terms and Conditions at any time by posting the updated terms on this Site. Your continued use of the website following the posting of any changes constitutes your acceptance of those modifications.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or your interactions with our website, please reach out to us:

  • Visit our Store: Zymak BD, Shop No: 126, Ground Floor, Concord Arcadia Shopping Mall, Science Lab, Dhanmondi, Dhaka – 1209, Bangladesh.

  • Phone: 01777-163785 / 01896-005844

  • Online: Please fill out our Contact Form.

BANANI BRANCH For Lockers And Vaults

Locker Empire
50/52, Ground Floor, Kamal Ataturk Avenue, Banani, Dhaka, BD 1213

(মেইন রোড এ শেরাটন হোটেল এর একটা বিল্ডিং আগে)

Click to see Google Maps »

DHANMONDI BRANCH For All other items

Zymak
Shop No: 126, Ground Floor, Concord Arcadia Shopping Mall, Science Lab, Dhanmondi, Dhaka, BD 1209

[Science Lab এর মোড়ে, Lab Aid Hospital এর পাশে]

Click to see Google Maps »

For Lockers / Vaults / Smart Door Locks

Please contact our dedicated support line for these items.

Call: 01896-005844

For all other items

Get in touch with our general support team.

Call: 01777-163785