FAQ Second Version
Is there any return or exchange option?
Usually there is no return option. You can only return the product if wrong item has been delivered to you or if the item is faulty. We do provide an exchange offer for some of our products like projectors and android tv boxes. You can exchange these items within 3 days prior to the date of purchase. Terms and conditions apply.
Where is your shop located?
Our Shop Address:Zymak Electronics, Shop No: B17/B, Latimi Shopping Mall , Science Lab, Dhanmondi, Dhaka, Bangladesh (সায়েন্স ল্যাব এর মোড় থেকে একটু সামনে এবং Teacher’s Training College এর উলটা পাশে ) Click to see google map >
How do i get warranty service?
For warranty service you have to bring the product to our shop or you should send it to our shop address by any courier service. In case of warranty service, it is mandatory that you should write/print you name, address and contact number on the package. This helps us to know which product was sent by which customer.
How Do I Place an Order?
If you want to place an order, at first you should add the products to your cart, then go to the cart page, select your location, fill in the required details and click on “place order”. You will receive an order confirmation notification immediately.
How Should I Contact if I Have Any Queries?
If you have any queries , then you can contact us at :
01777163785 ( 11a.m to 9p.m )
Wednesday to Monday
What forms of payment do you accept?
We accept Cash, Bkash and any bank credit/debit cards from our shop.
We also accept cheque, but only for our corporate clients.